Terms & Conditions

These Terms and Conditions apply to all purchases of Goods which are sold by Emerge Clothing. By placing an order on this website you agree to abide by these Terms and Conditions.

 

PLACING AN ORDER

All orders are subject to acceptance and availability. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. Once you have placed an order with us, you will receive an order confirmation email acknowledging receipt of your order.  This email is NOT an acceptance of your order, just a confirmation that we have received it.

In the unlikely event that an item(s) from your order is unavailable, it will NOT be substituted for an alternative product and you will not be charged for this item.

A contract between you and Emerge Clothing will not be formed until we send you a further email confirming that your order has been accepted and your goods have been dispatched. Only those goods listed in the dispatch confirmation email will be included in the contract formed.

We reserve the right not to accept your order in the event that the item(s) ordered is/are out of stock or does/do not satisfy our quality control standards and is withdrawn.

 

CANCELLING AN ORDER

We are usually pretty quick at processing your order which means we are not able to make any amendments to your delivery address, the products you have ordered or cancel the order. You will receive a further email when we have fulfilled your order and passed it over to our carriers to be delivered to you.

 

DAMAGE/LOSS IN TRANSIT

The Company accepts no liability for any loss resulting from the Buyer’s failure to comply with our carrier’s requirements with respect to notification of damage, shortage or non-delivery of Goods.

Goods should be inspected on receipt and damage/shortages advised in writing to the carriers and ourselves within 5 days.

Damaged Goods must be retained for inspection at the Companies discretion.

Damaged Goods returned to the Company will only be accepted if previously agreed in writing.

Non delivery must be advised in writing to the carriers and ourselves within 10 days of date of order.